I like the idea of this application. "GetHelp!" makes it much easier to find helpers. However, it is still difficult for users to receive help in my opinion. Even though users can find many helpers who are willing and capable to help, the problem is helpers can only help by answering questions in comments window. Meanwhile, if they still have some doubts, they have to ask again and wait for the helper to be online and reply (since facebook is not like instant messager). The helping process is quite troublesome.
The "Refer to a friend" function is quite attractive. It enhances the possibility of finding the right helper. However, if the friend whom the helper refers to is not a facebook friend of the user, can he/she help the user directly? Or is the user willing to be helped by him/her?
The UI is alright except for the home page. The home page gives too much options to users. Sometimes too much options make users confused. If there is an information page explaining how this application functions, it will be better.
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